When will I get my order?
Standard Delivery within Ireland takes 2-3 days to arrive.
Do you offer Express Delivery?
Yes, simply click the Express option upon checkout and this will be automatically calculated depending on your shipping address. Express delivery is available and costs €6.95 to ship anywhere in Ireland. A tracking number will be provided and goods will be delivered within 1-2 days following dispatch excluding peak times, weekends and bank holidays.
How much is delivery?
Standard Delivery within Ireland is automatically charged on all orders at the flat rate of €4.95. Express Delivery is €6.95. If your order costs more to send, we will cover the difference.
Do you offer a Gift Service?
Yes we do. Simply enter the recipients delivery details along with your message upon checkout and we will hand-write a personalised note to the recipient on your behalf. All of our invoices are emailed to reduce waste so the recipient won’t know how much their gift cost.
When will I receive my order?
Once we have dispatched your order, you will receive a dispatch notification to the email address you provided. This means that your order has left our warehouse and is in the hands of our carrier.
Do you ship internationally?
Yes, Beauty Couture Ireland ship to most countries however certain restrictions apply. This will be calculated at checkout. Unfortunately, we cannot ship to the UK at this time.
Due to the nature of the products we sell, goods are not sold on a sale or return basis. However, we offer a 14 day returns policy; the 14 days start from the day on which you placed your order. If you would like to return a product for any reason, simply contact us by email first, please do not send us returns without first getting an email authorisation from Beauty Couture Ireland. When returning an item please use sturdy packaging and ask for proof of postage. We can only accept returns that have not been opened, used, or any security seals broken. The buyer is responsible for the cost of returning items. A restocking fee of 15% of the item’s value is payable for all items.
Upon satisfactory receipt we will refund you via the method you paid, less shipping and any restocking fee. Please note any free samples or gifts included with your order do not need to be returned.
Beauty equipment, special order products and cosmetics which have been opened, cannot be refunded or exchanged due to hygiene reasons. Faulty goods must be reported in writing within 10 days of receipt.
Faulty items, once agreed with Beauty Couture Ireland, will be replaced or exchanged. if you have any queries, please email us [email protected]